For instructions on downloading and installing the VPN client, see the VPN support center. To ensure optimum voice and video call quality over DREAMS, please download the Citrix HDX software to your personal computer or Mac before logging into. This document aims to guide you through the installation process of both prerequisites and addresses issues you might face. Some software is restricted to use only from an on-campus location due to licensing restrictions.įor security reasons, VPN is required when connecting to Virtual Desktop from off-campus. When you install Citrix Workspace app, the Citrix Workspace app installer checks whether the Microsoft Visual C++ Redistributable package is present on the system and installs it if necessary. Virtual Desktop applications are available for use from both on and off-campus. Platforms supported include Windows, Mac OS, Linux, iOS, Android and others. Instead, you need only install the Citrix Workspace App, which allows you to make a remote connection to applications that are running in the datacenter. The Virtual Desktop service provides remote access to many University-licensed Windows applications from anywhere without having to obtain and install the software on your own computer. Note: Starting March 27, 2020, you will see the following message when launching Outlook 2016 from Virtual Desktop: "In order to conserve licenses for Virtual Desktop, please run Outlook via the web or directly on your computer.
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